Customer Service Manager (AEC)
Rob has over 10 years experience of using the RedSky IT suite of products. He gained his in depth understanding through using it in Accounts, testing it in the Quality Assurance department and supporting it on the Helpdesk. This knowledge of the AEC family of products, was enhanced by the expertise he gained during the time spent with one of RedSky IT’s customers. Here he was involved with training financial and engineering staff and providing support to the company’s financial staff throughout the UK. Having an appreciation of both the customer’s and of RedSky IT’s perspective ensures that the Customer Services team demonstrate a high degree of awareness regarding the demands on our customers business. Rob was appointed AEC Customer Services Manager in June 2006 and joined the senior management team in July 2007.